Reisoğlu baklava, within the framework of its responsibilities based on health, taste, quality, hygiene and customer satisfaction;

·In all its activities; To act in accordance with Quality, Food and Environmental Safety Management Systems and all legal requirements,

·Basing on continuous improvement and closely following technical developments in the sector in order to provide the best service to its customers,

·To be in constant communication with all stakeholders and employees in order to keep under control every point in the food safety chain, from purchasing to storage, from production to final consumption,

·To encourage training and development, to carry out trainings and to organize activities that increase the motivation and belonging of the personnel, in order to increase the intellectual capital and ensure continuity in service quality with personnel with a high sense of responsibility,

·To create continuous and effective communication channels with its customers with a customer satisfaction-oriented approach, to evaluate all kinds of customer complaints submitted in writing or verbally within the framework of all legal obligations, to meet customer demands in the fastest way,

·Selecting suppliers with high awareness of quality and food safety issues, who can comply with company policy and with whom we can work in cooperation,

·To provide industry-leading services by carrying out target-oriented studies in all our departments.

·To ensure that Occupational Health and Safety rules are implemented in all units and to make all kinds of accidents visible by reporting them,

It has been adopted as company policy.